This Behavioral Health Services section suggests resources to deal with a wide variety of practical issues for people with mental illness and their families in the Philadelphia metropolitan area.
This section provides searchable tables that list:
- hotlines
- county offices
- case management and community support
- provider databases
- mental health and substance abuse services by county
- Co-occurring disorders/dual diagnosis treatment facilities
- Co-occurring disorders/dual diagnosis support groups
- helplines
- complaints
When available, contact information and a description of services is provided for organizations in Chester, Delaware and Montgomery Counties, and selected online resources. For information for other counties in Pennsylvania go to www.pa.networkofcare.org.
Notes:
To visit a website, click on the hyperlink. If the hyperlink does not work, open a new tab on your browser window and then copy and paste the link into a new tab. To download, email or print a pdf of the information, use the pdf print button at the bottom of the page.
Although the information is accurate to the best of our knowledge, we are not specifically endorsing these services. Email us at info@NAMIPAMainLine.org or call 267-251-6240 to send us feedback.
Hotlines
This table includes national hotlines as well as local county crisis lines.| Resource | Phone Number | Website | Comments |
|---|---|---|---|
| National Capital Poison Center | 800.222.1222 | www.poison.org | 24hr hotline for any poison emergency. |
| National Suicide & Crisis Lifeline | 988 | https://988lifeline.org/chat/ | Sponsored by SAMHSA. Offers immediate assistance to individuals in crisis. More than 100 local crisis centers throughout the US participate. |
| Yellow Ribbon Suicide Prevention Program | 800.273.TALK (8255) | www.yellowribbon.org | For the individual and family or friend of the person. Calls are connected to a certified crisis center nearest the callers location. |
| Chester County Crisis Hotline | 877.918.2100 | www.chesco.org/1640/MH-Emergencies | The county hotlines provide access to staff who are specifically trained in dealing with mental health crises and may provide better help and reduced risk that a mental health crisis will result in an arrest. Someone is available 24 hours/day, 7 days/week to assess the situation, arrange for an in-person evaluation, and/or make referrals as needed. |
| Delaware County Crisis Hotline | 855.889.7827 | www.delcosuicideprevention.org/ | Offers a warm line and mobile crisis service available 24hrs a day. |
| Montgomery County Crisis Hotline | 610.279.6100 | montgomery.pa.networkofcare.org /mh/emergency-services.aspx | Telephone support for people experiencing psychiatric and/or drug and alcohol emergencies. |
| Philadelphia Crisis Hotline | 215.686.4420 | http://philadelphia.pa.networkofcare. org/mh/emergency-services.aspx | Suicide and crisis intervention line available 24 hours a day. |
| Crisis Text line | 741-741 | http://www.crisistextline.org/ | 24/7 help available. |
County Offices
County offices oversee publicly funded mental health services.| Resource/Organization | Address/Phone | Website | Comments |
|---|---|---|---|
| Chester County Children, Youth and Families | 601 Westtown Road, Suite 310, West Chester. 610.344.5800 | http://www.chesco.org/201/Children -Youth-Families | Provides comprehensive social services that strengthen the family's ability to provide for the safety and well-being of each child. |
| Chester County Dept of Mental Health/Intellectual & Developmental Disabilities | 601 Westtown Road, Suite 340, West Chester. 610.344.6265 | http://www.chesco.org/615/Men tal-HealthIntellectual- | Oversees all government funded mental health and substance abuse services in Chester County. Fees are based on ability to pay. Health insurance or Medicaid covers some services, and some are provided at no cost. |
| Chester County Dept of Drug and Alcohol Services | 601 Westtown Road, Suite 325, West Chester. 610.344.6620 | http://dsf.chesco.org/drugand alcohol/site/default.asp | Single County Authority (SCA) that is responsible for coordinating all drug and alcohol treatment. |
| Community Care Behavioral Health (Health Choices Provider) | 866.622.4228 | www.ccbh.com | If you belong to the Health Choices program Community Care. Oversees the mental health and substance abuse services you receive. You can call Community Care directly if you are uncertain where to go. |
| Delaware County Office of Behavioral Health | 20 S 69th St, #3, Upper Darby. 610.713.2365 | http://www.delcohsa.org/beha vioralhealth.html | Oversees all government funded mental health and substance abuse services in Delaware County. Fees are based on ability to pay. Health insurance or Medicaid covers some services, and some are provided at no cost. |
| Magellan Health Services (Health Choices Provider) | Delaware County 888.207.2911. Montgomery County 877.769.9784 | www.magellanofpa.com | If you belong to the Health Choices program Magellan Health Services. Oversees the mental health and substance abuse services you receive. You can call Community Care directly if you are uncertain where to go. |
| Montgomery County Behavioral Health/Developmental Disabilities | Human Services Center 1430 DeKalb St Norristown. 610.278.3642 | http://www.montcopa.org/index.aspx?nid=150 | Oversees all government funded mental health and substance abuse services in Montgomery County. Fees are based on ability to pay. Health insurance or Medicaid covers some services, and some are provided at no cost. |
| Montgomery County Office of Drug and Alcohol Programs | Human Services Center 1430 DeKalb St Norristown. 610.278.3642 | http://www.montcopa.org/index.aspx?nid=133 | Aids in the prevention, intervention and treatment of substance abuse problems. |
Case Management and Community Support
See table for information about organizations that provide case management and community support services.| Program/Organization | Address/Phone | Comments | Website |
|---|---|---|---|
| Access Services | 500 Office Center Drive, Ste 100, Fort Washington, PA 19034. 800.793.2150 | Provides case management and outpatient counseling for adults, psychiatric rehabilitation services for children and respite services for families of people with mental illness. | www.accessservices.org |
| CareLink Community Support Services | Baldwin Tower, 1510 Chester Pike, Ste 600, Eddystone, PA 19022. 610.874.1119 | Provides community based services to residential services including life skills training from multiple locations in Chester, Delaware and Montgomery Counties. | www.carelinkservices.org |
| Catholic Social Services of Chester County | 140 N Darlington St, West Chester, PA 19380. 610.344.7028. | Provides multiple services and programs including case management, emergency food/clothing, home visits, counseling, drop in center, meals for isolated people, rent assistance, translation services etc. | www.cssphiladelphia.org |
| Catholic Social Services of Delaware County | 130 E 7th St, Chester, PA 19013. 610.876.7101 | Provides multiple services and programs including case management, emergency food/clothing, home visits, counseling, drop in center, meals for isolated people, rent assistance, translation services etc. | www.cssphiladelphia.org |
| Catholic Social Services of Montgomery County | 353 E Johnson Highway, Norristown, PA 19401. 610.279.7372 | Provides multiple services and programs including case management, emergency food/clothing, home visits, counseling, drop in center, meals for isolated people, rent assistance, translation services etc. | www.cssphiladelphia.org |
| CCRN Educational and Behavioral Support | 495 Highland Blvd Ste 105, Coatesville, PA 19320. 484.879.2222 | Providing quality in-school behavior and special needs supports, as well as home and community programs and respite services. | https://www.facebook.com/CCRN-Educational-and-Behavioral-Supports-160564863991195/timeline |
| Child Guidance Resource Centers | 2000 Old West Chester Pike, Havertown, PA 19083. 484.454.8700 | CGRC provides high quality, community-based therapeutic, supportive, and preventive behavioral healthcare services for children, adolescents, and families with mental health, developmental disability, and residential needs. | www.cgrc.org |
| Community Action Agency of Delaware County, Inc. | Mailing Address: 201 W. Front Street, Media, PA 19063. Physical Location Toal building, 2nd and Orange Sts, Media, PA 19063. 610.891.5101 | Provides case management, life skills training, employment training, provision of social services and housing, community and economic training, provision of social services and housing, community and economic development, rental and utikity assistance, workforce development, etc. | www.caadc.org |
| Community Action Agency of Delaware County, Inc. Boothwyn Office | 1414 Meetinghouse Road, Boothwyn, PA 19061. 610.874.8451 | www.caadc.org | |
| Community Action Agency of Delaware County, Inc Darby Office | 892 Main St, Darby, PA 19023. 610.583.9133 | www.caadc.org | |
| Community Action Agency of Delaware County, Inc Family Management Center (Shelter) | 229 Norris St, Chester, PA 19013. 610.872.4070 | www.caadc.org | |
| Community Action Agency of Delaware County Inc, Life Center of Eastern Delaware County (shelter) | 6310 Market St, Upper Darby, PA 19082. 610.734.5770 | ||
| Community Action Agency of Delaware County Inc, Wesley House Shelter | 701 Madison St, Chester, PA 19013. 610.872.2611 | ||
| Jewish Family and Children Services | 2100 Arch St, Philadelphia, PA 19103. 267.256.2100 | Senior services, counseling and care management, administrative offices. | www.jfcsphilly.org |
| 1501 N Broad St, Suite 14, Philadelphia 19122. 267.256.2200 | Child welfare services, education and outreach services. | www.jfcsphilly.org | |
| 10125 Verree Rd, Philadelphia, PA 19116. 267.256.2250 | Senior services, counseling and care management services, open arms adoption network. | www.jfcsphilly.org | |
| 7607 Old York Rd, Elkins Park, PA 19027. 267.256.2075 | Jewish community services, volunteer services, counseling, senior services, special needs support, Jewish hospice network. | www.jfcsphilly.org | |
| Montgomery County Community Action Development Commission | 113 E Main St, Norristown, PA 19401. 610.277.6363 | Provides community services to low-income families. Can help with clothing needs, food resources, housing, parenting skills and workforce development. | www.cadcom.org |
| Community Support Program (CSP) | Coalition of mental health consumers, family members and professionals working to help adults with serious mental illnesses and co-occurring disorders live successfully in the community. | http://www.dhs.pa.gov/communitypartners/pennsylvaniacommunitysupportprogramcsp/#.VtdqYeb2RVc | |
| Community Support Program Delaware County | 20 S 69th St, Upper Darby, PA 19082. 610.713.2365 | http://www.pmhca.org/projects/csp.html | |
| Community Support Program Chester County | 825 Paoli Pike, West Chester, PA 19380. 610.429.1702 | Meets the first Wednesday of each month between 12-2pm at the Community Crossroads Peer Support Center | http://www.pmhca.org/projects/csp.html |
| Community Support Program Montgomery County | 1001 Powell St, Norristown, PA 19401. 610.278.3642 | Meets the third Thursday of each month from 12-2.30pm at the Norristown Public Library | http://www.pmhca.org/projects/csp.html |
| ElderCare Link | Free referrals to provoders who can help with care management, companion care, home health care, medication management, meal preparatiom, legal assistance and more. | www.eldercarelink.com | |
| Family and Community Service of Delaware County | 600 N Olive St, Media, PA 19063. 610.566.7540 | Provides case management services to income-eligible disabled adults. Services include initial assessment, identification of services needs and resources, coodination of services including health care, housing, socialization, transportation and advocacy with other service providers. | www.fcsdc.org |
| Mental Health Association of SEPA | 1211 Chestnut St, Philadelphia, PA 19107. 800.688.4226 | Offers a variety of vocational and community support services to Philadelphians, including representative payee financial services: financial bidgeting, bill payment, and money management assistance. | www.mhasp.org |
| Planned Lifetime Assistance Network | 230 Sugartown Rd, Ste 205, Wayne, PA 19087. 610.687.4036 | Fee-for-service case management, representative payee service, personal care planning for the future, special needs trust information. | www.planofpa.org |
| Southeastern PA Regional Mental Health Services Coordination Office | 537 Foundry Rd, Ste 1B, Norristown, PA 19403. 610.313.0924 | Central contact for regional specialty support services. | www.fivecountymh.org |
| Arc Community Trust of PA | 1004 W Ninth Ave, Ste 120, King of Prussia, PA 19406 | Offers trustee services for a variety of trusts and a pooled trust option for families seeking an affordable way to set aside assets into a trust without losing eligibility for government benefits. | www.arctrust.org |
Provider Databases
The websites listed below allow you to search for psychiatrists, psychologists, therapists and social workers in your area.| Program/Organization | Address/Phone | Website | Comments |
|---|---|---|---|
| American Psychiatric Association | 1000 Wilson Blvd. Suite 1825. Arlington, VA 22209. 888.357.7924 | www.psychiatry.org | Search for psychiatrists in your area |
| American Psychological Association | 750 First St, NE, Washington DC 20002. 800.374.2721 | www.apa.org | Search for psychologists in your area |
| National Association of Social Workers | 750 First St, NE, #700, Washington DC 20002. 800.742.4089 | www.socialworkers.org | Search for clinical social workers in your area |
| Mental Health America | 2000 N. Beauegard St. 6th Floor. Alexandria, VA 22311. 800.684.5968 | www.mentalhealthamerica.net | Search for psychiatrists, psychologists and therapists in your area |
Mental Health and Substance Abuse Providers – Chester County
Mental Health and Substance Abuse Providers - Chester County
| MH/SA Providers Chester County | Address/Phone | Website | Comments |
|---|---|---|---|
| AAA Neuropsychology, LLC | 59 General Warren Boulevard, Suite 101 Malvern, Pennsylvania 19355 Phone: (484) 270-6291 | http://aaaneuropsych.com/ | Specializes in providing high quality neuropsychological assessment and treatment services for youth, adults, and older adults. They have experience with many different medical, neurological, emotional and social issues that can impact well-being. |
| Bryn Mawr Rehab Psychology Associates | Bryn Mawr Rehab Hospital, 414 Paoli Pike Malvern, PA, 19355 Phone: 484-596-5430 | https://www.mainlinehealth.org/locations/bryn-mawr-rehab-hospital | Provides psychological treatment services for improved adjustment and maximum recovery associated with a wide range of neurological, medical and psychological disorders. Staff members have extensive experience in the assessment and treatment of a wide range of adjustment-related difficulties including anxiety, depression, and stress-related illnesses associated with acute and chronic neurological and medical conditions. Specializes in psychological counseling for individuals and families, neuropsychological evaluation and biofeedback services. Facilitates numerous support groups for concussion, brain injury, stroke, spinal cord injury, amputation and pain. |
| Center for Addictive Diseases | Oaklands Corporate Ctr 479 Thomas Jones Way, Suite 800 Exton, PA 19341. 484.476.1800 | www.mainlinehealth.org/addiction | Part of Main Line Health's Behavioral Health system. Substance Abuse assessments, intensive and specialized outpatient prgrams for individuals age 14 and above. |
| Child Guidance Resource Center | 744 E. Lincoln Hwy, Suite 420. Coatesville, PA 19083 19320. 610.383.5635 | www.cgrc.org | Provides high quality, community-based therapeutic, supportive, and prevengtive behavioral healthcare services for children, adolescents and families with mental health, developmental disability and residential needs. |
| Coatesville Veterans Administration Medical Center | 1400 Blackhorse Hill Rd, Coatesville, PA 19320. 610.384.7711 | www.coatesville.va.gov | Provides healthcare services to veterans to improve their health and well-being. |
| Devereux CBHS Outpatient | 1041 W. Bridge St. Phoenixville, PA 19320. 610.933.8110 | www.devereuxpa.org | Helps children ages 2 to 21. Resources could include mental health, education, housing, employment, healthcare, legal aid and social skills. |
| Creative Health Services | 11 Robinson St. Pottstown, PA 19464. 484.941.0500 | www.creativehs.org | Counseling/Mental Health Outpatient Programs, Career Services Center, Intensive Outpatient Program (IOP), Counseling for Drug & Alcohol Services, Montgomery County Case Management for Children and Adults, Peer Support Program, Postpartum Depression Support Group |
| Creative Health Services | 929 Willow St. Pottstown, PA 19464. 610.326.7734 | www.creativehs.org | Children?s Outpatient Program of Empowerment (COPE)- Day, After School and Summer Programs |
| Creative Health Services | 81 S Keim St. Pottstown, PA 19464. 610.970.9767 | www.creativehs.org | Intensive, supportive living facility. Residents have the access to 24-hour staff suppport and staff assistance with utilization of daily living skills and coordination of medical and psychiatric services. |
| Creative Health Services | 1 Mennonite Church Rd. Spring City PA 19475. 610.948.6490 | www.creativehs.org | Counseling/Mental Health Outpatient Programs, Family Based Services, Wraparound (BHRS), Student Assistance Program (SAP), Berks County Brief Treatment and Extended Assessment Program |
| Creative Health Services | 360 King St. Pottstown, PA 19464 | www.creativehs.org | Community Residential Rehabilitation Program |
| CYWA Samara House | 423 E Lincoln Highway, Coatesville 19320. 610.384.9591 | www.cywa.org/samarahouse | SA residential rehab for women with children. |
| Daemion Counseling Center | 95 Howellville, Berwyn, PA 19312. 610.647.1431 | www.daemioncounseling.org/ | Provides short-term and long-term counseling for people who cannot afford traditional therapy fees. Serves the uninsured, unemployed and under insured of the tri-county area. |
| Devereux Brandywine CBHS | 160 Devereux Rd. Glenmoore, PA 19343. 1800.935.6789 | www.devereuxpa.org | Acute and sub-acute psychiatric hospitalization, intensive and community-based residential treatment, special education day school programs, psychiatric services, school-based services, and pre-vocational programs. |
| Devereux Brandywine- Mapleton Programs | 655 Sugartown Rd. Malvern, PA 19355. 800.935.6789 | www.devereuxpa.org | Acute and sub-acute psychiatric hospitalization, intensive and community-based residential treatment, special education day school programs, psychiatric services, school-based services, and pre-vocational programs. |
| Devereux Children's Intellectual and Developmental Disabilities Services | 390 Boot Rd, West Chester, PA 19380. 610.431.8100 | www.devereuxpa.org | Campus and community based residential treatment, including specialized programs and schools for individuals with autism; sexual responsibility program for males, special education programs including day school programs, treatment family program, community integration and employment programs. |
| Devereux CARES | 600 Boot Rd, West Chester, PA 19355. 610.873.4930 | www.devereuxpa.org | Serves children and adolescents ages 6-17 who have social, emotional, behavior problems and associated learning difficulties. |
| Devereux PA Adult Services Division | 139 Leopard Rd, Berwyn, PA 19312. 610.296.6800 | www.devereuxpa.org | Campus and community homes and apartments offering respite, semi-independent living, supported living programs, and shared-living programs/lifesharing, vocational and employment services. |
| Eagleville Hospital | 100 Eagleville Rd, Eagleville, PA 19403. 800.255.2019 | www.eaglevillehospital.org | Inpatient hospital for mental and substance abuse as well as co-occurring disorders. |
| Fellowship Health Resources, Inc | 723 Wheatland St, Ste 1A, Phoenixville, PA 19460. 610.415.9301 | www.fhr.net/our-services/pennsylvania | Outpatient mental health services, transitional housing, psychiatric rehabilitation, Peer recovery services. |
| Gaudenzia | 10 W Main St, Norristown, PA 19401. 610.239.9600 | www.gaudenzia.org | Operates Drug and Alcohol programs for men and women as well as specialty programs for pregnant and parenting mothers, adolescents, and people suffering from co-occurring mental illness and substance abuse. |
| Holcomb Behavioral Health Systems Headquarters | 467 Creamery Way, Exton, PA 19341. 800.258.8860 | www.chimes.org/holcomb | Provides a comprehensive range of behavioral health servies including mental health, mental retardation, substance abuse and psychosocial services throughout eastern Pennsylvania. |
| Holcomb Valley Creek Crisis Center | 469 Creamery Way, Exton 19341. 610.918.2100 | www.chimes.org/holcomb | Serves children, adolescents and adults experiencing varying levels of crisis. |
| Holcomb Behavioral Health Systems Kennett Square | 920 E. Baltimore Pike, Kennett Square, PA 19348. 610.388.7400 | www.chimes.org/holcomb | Provides a comprehensive range of behavioral health servies including mental health, mental retardation, substance abuse and psychosocial services throughout eastern Pennsylvania. |
| Human Services, Inc | 330 W Market St, West Chester, PA 19380. 610.429.3033 | www.hsi-cmhs.com | Programs offered: CYF Housing Initiative, PATHH, SOAR, CTI, basic needs assistance, information and referral, emergency rental assistance. |
| Human Services, Inc | 35 N Third St, Oxford, PA 19363. 610.998.1807 | www.hsi-cmhs.com | Adult Outpatient Services, Child and Family Outpatient Services, Resouce Coordination. |
| Human Services, Inc | 410 Boot Rd, Downingtown, PA 19335. 610.873.1010 | www.hsi-cmhs.com | Adult Outpatient Services, Child and Family Outpatient Services. |
| Human Services, Inc | 520 E Lancaster Ave, Downingtown, PA 19335. 610.873.1005 | www.hsi-cmhs.com | Adult Outpatient Services, Case Management, Peer support Services, Psychiatric Rehabilitation, CMHS. |
| Human Services, Inc | 744 E Lincoln Highway, Suite 410, Coatesville, PA 19320. 610.380.9982 | www.hsi-cmhs.com | Adult Outpatient Services, Child and Family Outpatient Services |
| Human Services Stepping Stones Clubhouse | 1219 E Lincoln Highway, Coatesville, PA 19320. 610.384. 6058 | www.paclubhouse.org/steppingstoneclubhouse | Clubhouse |
| Malvern Institute Rehab Center | 940 W King Rd, Malvern, PA 19355. 610.647.0330. | www.malverninstitute.com | Inpatient detox and rehab, IOP, PHP and outpatient group. |
| Malvern Institute Counseling Center | 1161 Lancaster Ave, Berwyn, PA 19312 . 610.647.0330 ext. 2900 | www.malverninstitute.com | Inpatient detox and rehab, IOP, PHP and outpatient group. |
| NHS Human Services | 503 North Walnut Rd, Ste 335, Kennett Square, PA 19348. 610.444.1552 | www.nhsonline.org | Provides outpatient mental health and substance abuse services and a partial program for patients with dual diagnoses |
| Paoli Hospital | 255 W Lancaster Avenue, Paoli, PA 19301. 484.565.1000 | www.mainlinehealth.org/paolihospital | ER Service only |
| Psychosis Evaluation & Recovery Center (PERC) | Hospital of the University of Pennsylvania 3400 Spruce Street 10th Floor, Gates Pavilion Philadelphia, PA 19104-4283 | https://www.med.upenn.edu/bbl/penn-perc.html | Offers consultations on diagnosis, treatment, support and skill development for adolescents and young adults (ages 16-30 years) who exhibit warning signs of emerging psychosis or early psychosis, and their families. |
| Rogers Behavioral Health | 1 Winding Drive, Suite 106 Philadelphia, PA 19131 844-843-3992 | https://rogersbh.org/locations/philadelphia | Offers partial hospitalization and outpatient care to children, teens and adults with OCD, anxiety, depression, bipolar disorder and other mood disorders. |
| Valley Creek Crisis Center | Crisis Center Staff, Phone: 610-280-3270 or 610-918-2100 Toll free 1-877-918-2100 | http://www.chesco.org /1640/MH-Emergencies | Offers a crisis program to assist children, adolescents and adults. Services are available 24 hours a day, 7 days a week and are free to the residents of Chester County. All of Valley Creek's services are consumer-driven, recovery-oriented and culturally competent. This is achieved through the utilization of psychiatric rehabilitation principles, the use of peer specialists throughout the crisis system and a strong emphasis on diversionary efforts to help maintain individuals in the community whenever possible. |
| West Chester University Community Mental Health Services | 8th Fl, Wayne Hall, 125 West Rosedale Ave, West Chester, PA 19383. Ph: 610.436.2510. | www.wcupa.edu/sciences-mathematics/psychology/PsyD/mentalHealth Clinic/default.aspx | The clinic serves as a training center for graduate students in the Psy.D. Program and as a clinical research site for faculty in the Psychology Department. As a non-profit training and research facility, the Community Mental Health Clinic is able to provide low-cost, cutting edge psychotherapy and testing. We provide a wide range of psychological services as well as specializations in trauma-related disorders and child & adolescent mental health. |
Mental Health and Substance Abuse Providers – Delaware County
| MH/SA Provider | Address/Phone | Website | Comments |
|---|---|---|---|
| American Day Treatment Center | 401 Pilgrim Lane, Ste 100, Drexel Hill, PA 19026. 484.476.7520 | www.mainlinehealth.org/Day Treatment | Part of Main Line Health Behavioral Health System. Intensive outpatient and partial hospital and IOP for individuals ages 14 and above. |
| Additional info on Delco providers | www.delaware.pa.net workofcare.org/mh/services/index.aspx | ||
| Bowling Green Brandywine | 1375 Newark Rd, Kennett Square, PA 19348. 844.210.1726 | www.bowlinggreenbrandywine.com | Offers adult SA residential treatment, outpatient rehabilitation, and family programs. |
| Carelink Mobile Psychiatric Rehabilitation | 111 N Lansdowne Ave, Apt 5, Lansdowne, PA 19050. 610.284.1902 | www.carelinkservices.org | Mobile Psychiatric Rehabilitation services provide one-to-one direct skills training and development of community resources to adults with serious mental illness. |
| Carelink Crum Lynne Full Care CRR | 338 Hollis Ave #A Crum Lynne, PA 19022. 610.833.5360 | www.carelinkservices.org/inde x.php/services/residential/full-care/ | Full care CRR provides assistance with basic skills, as well as opportunitues for reintegration into the community. |
| Carelink Community Support Services Transition Age | 18-20 S Sycamore Ave, Clifton Heights, PA 19018. 610.622.8083 | www.carelinkservices.org/index .php/services/residential/young-adults/ | Offers an array of psychological rehabilitation services for 18-22 year olds, including residential services, care management, and family outreach. |
| Catholic Social Services of Delaware County | 130 E 7th St, Chester, PA 19013. 610.876.7101 | www.cssphiladelphia.org | Free, confidential meeting with a social worker to develop your unique plan, in order to understand options/strategies and available resources. |
| Center for Addictive Diseases | 600 Abbott Dr, Broomall, PA 19008. 484.476.1800 | www.mainlinehealth.com/addiction | Part of Main Line Health Behavioral Health System. SA assessments, Intensive Outpatient Treatment and outpatient programs for ages 14 and above. |
| Child and Family Focus, Inc | 450 Parkway Dr, Suite 208, Broomall, PA19008. Ph: 610.325.3131. | www.childandfamilyfocus.org | Offers Family-Based Services, Respite Care, Therapeutic Foster Care Services and Communmity Based Mental Health Support Services to children and youth with mental and behavioral challenges. These programs will provide child-centered, family-focused, community-based services with a multidisciplinary team approach. |
| Child Guidance Resource Center | 2000 Old West Chester Pike, Havertown, PA 19083. 484.454.8700 | www.cgrc.org | Family based MH services, truancy and deliquency prevention program, and therapeutic after school program. |
| Clark's Manor | Art Fastman, Director, 610.675.7669 or Art.Fastman@elwyn.org | https://www.elwyn.org/services/clarks-manor | Clark’s Manor is a long-term living arrangement for someone seeking an environment that promotes holistic health, integrated care, and community inclusion. Staff provide assistance and instruction in the administration of medication. Staff help to secure and coordinate health care appointments, including psychiatric and behavioral health services. |
| Community Hospital Chester | 2600 W 9th St, Chester, PA 19013. 610.494.0700 | www.crozerkeystone.org | Inpatient psychiatric, partial, outpatient services. |
| Crozer Chester Medical Center | One Medical Center Boulevard, Upland, PA 19013. 610.447.2000 | www.crozerkeystone.org | One of two hospitals that accept involuntary commitments. |
| Delaware County Memorial Hospital | 501 N Lansdowne Ave, Drexel Hill, PA 19026. 610.284.8100 | www.crozerkeystone.org | Part of the Crozer-Keystone system. |
| Elwyn, Inc. | 111 Elwyn Rd, Media, PA 19063. 610.891.2000. Aston Location: 1 Judy Way, Aston, PA 19014. 610.485.8860. | www.elwyn.org | Residential treatment center for children, early intervention, day care, foster care, therapeutic services. |
| Elwyn/Natale Crisis Residential Program | 111 Elwyn Road, Media, PA 19063 Phone: (610) 891-7331 | https://www.elwyn.org/ | Crisis Residential Program (CRP) at Natale provides a safe, structured setting where adult patients with urgent/emergency psychiatric needs can receive crisis stabilization. The CRP at Natale provides interim rehabilitative care and support to individuals with mental illness as a diversion to more restrictive inpatient admissions. This comprehensive, voluntary residential treatment program is effective for stabilizing symptoms and providing a basis for on-going aftercare treatment for individuals with severe mental illness. |
| Family and Community Service of Delaware County | 37 N Glenwood Ave, Clifton Heights, PA 19018. 610.626.5800. Media Location: 600 N Olive Street, Media, PA 19063. 610.566.7540. | www.fcsdc.org | Counseling services, SA treatment, permanent supportive housing with intensive case management services. Contact Media office for service requests. |
| Holcomb Behavioral Health Systems | 225 S 69th St, Upper Darby, PA 19082. 610.352.8943. Media location: 126 E Baltimore Pike, Media, PA 19063. 484.444.0412 | www.chimes.org/holcomb | Upper Darby location is a MH and SA IOP and outpatient for adults. Media location offers SA education, prevention and intervention programs. |
| Horizon House, Inc. | 1601 Parklane Road Upper Level, Swarthmore, PA 19081. 610.328.2165 | www.hhinc.org | Countywide adult mobile psychiatric rehabilitation. |
| Hosham Clinic | 800 Park Way, Ste A Broomall, PA 19008. 610.544.8266 | www.horshamclinic.com | MH hospital for children and adolescents ages 5-18. |
| Keystone Center | 2001 Providence Ave, Chester, PA 19013. 610.876.9000 | www.keystonecenter.net | Residential treatment hospital facility for chemical dependency. |
| Keystone Center Extended Care Unit | 2000 Providence Ave, Chester, PA 19013. 610.876.8448 | www.keystonecenterecu.net | Residential center for healing from sexual compulsivity and trauma. |
| LifePath | 401 Pilgrim Garden, Drexel Hill, PA 19026. 610.264.5724. | www.lifepath.org | Outpatient MH Services, day programs, residential programs. |
| Mercy Fitzgerald Hospital | 1500 Lansdowne Ave, Darby, PA 19023. 610.237.4000. General info 610.237.4000. Crisis Center: 610.237.4210. Inpatient/Outpatient Services 610.237.4122. | www.mercyhealth.org | One of two hospitals that accept involuntary commitments. Crisis Center provides 24hr, 7 day a week psychiatric crisis intervention and treatment. |
| Mirmont Treatment Center | 100 Yearsley Mill Rd, Lima, PA19063. 800.846.4656 | www.mainlinehealth.com/mirmont | Part of Main Line Health Behavioral Health System. SA and dual diagnosis residential rehab, IOP and outpatient. |
| Northwestern Human Services (NHS) | 800 Chester Pike, Sharon Hill, PA 19079. 610.586.4392 | www.nhsonline.org | Access Center to provide information, referral, assessment, case management, crisis management and utilization management. Also, outpatient MH and SA counseling, mental health IOP, MISA rehab for patients with dual diagnoses, substance abuse IOP, dual diagnosis IOP, psychiatric rehab and social rehabilitation. |
| Psychosis Evaluation & Recovery Center (PERC) | Hospital of the University of Pennsylvania 3400 Spruce Street 10th Floor, Gates Pavilion Philadelphia, PA 19104-4283 | https://www.med.upenn.edu/bbl/penn-perc.html | Offers consultations on diagnosis, treatment, support and skill development for adolescents and young adults (ages 16-30 years) who exhibit warning signs of emerging psychosis or early psychosis, and their families. |
| Rogers Behavioral Health | 1 Winding Drive, Suite 106 Philadelphia, PA 19131 844-843-3992 | https://rogersbh.org/locations/philadelphia | Offers partial hospitalization and outpatient care to children, teens and adults with OCD, anxiety, depression, bipolar disorder and other mood disorders. |
Mental Health and Substance Abuse Providers – Montgomery County
| Resource/Organization | Address/Phone | Website | Comments |
|---|---|---|---|
| Abington Memorial Hospital | 1200 Old York Rd, Abington, PA 19001. 215.481.2000 | www.abingtonhealth.org | Services span inpatient for adults and geriatric patients, partial hospital for adults and seniors and a 24 hour/seven day a week crisis service available to hospital personnel and the community at large. |
| Access Services | 500 Office Center Dr, Suite 100. Fort Washington, PA 19034. 800.793.2150 | www.accessservices.org | Services for adults include outpatient counseling, psychological testing, evaluation, medication review and respite services. Services for children include behavioral rehabilitation program, therapeutic foster care program and respite services. |
| ACLAMO Family centers (Bi-lingual English/Spanisg) | 512 W Marshall St, Norristown, PA 19401. 610.277.2570 | www.aclamo.org | Family Center that connects people with needed services. |
| Aldersgate Youth Services Bureau | 42 N York Rd, Willow Grove, PA 19090. 215.657.4545 | www.aldersgateservices.org | Services include individual and family counseling for all ages. Topics and issues regularly addressed include: life transitions and loss, family relationship issues, various parenting difficulties, anger management, play therapy needs, school related behavioral situations, and substance abuse issues. |
| Anxiety and Agoraphobia Treatment Center | 112 Bala Ave, Bala Cynwyd, PA 19004. 610.667.6490 | www.aatcphila.com | Provides a clearinghouse for information and offers free professionally assisted support groups for people dealing with OCD and anxiety. |
| Brooke Glen Behavioral Hospital | 7170 Lafayette Ave, Fort Washington, PA 19034. 215.641.5300 | www.brookeglenhospital.com | Case management, outpatient, partial hospital and acute inpatient care. Provides services to individuals 5 and up. |
| Bryn Mawr Hospital | 130. S Bryn Mawr Ave, Bryn Mawr, PA 19010. 484.337.3000 | www.mainlinehealth.org | Part of Main Line Health Behavioral Health System. Crisis services and acute inpatient care for people ages 14 and above. |
| Carelink Star Program | 1201 Stanbridge St, Building 13, Norristown, PA 19401. 610.270.9120 | www.carelinkservices.org /index.php/services/residential/64-2/ | MH partial program for adults. Provides day services, residential services, therapy groups and psychosexual assessments. |
| Catholic Social Services | 353 E Johnson Highway, Norristown, PA 19401. 610.279.7372 | www.cssphiladelphia.org | Offers case management and counseling services. |
| Center for Loss and Bereavement | 3847 Skippack Pike, PO Box 1299, Skippack, PA 19474. 610.422.4100 | www.bereavementcenter.org | Provides professional counseling, support services and education for those dealing with loss and bereavement. |
| Central Behavioral Health | 1100 Powell St, Norristown, PA 19401. 610.277.4600 | www.centralbh.org | Adult case management services, intensive outpatient program, senior case management and senior outreach services. |
| 2500 Maryland Rd, Suite 130, Willow Grove, PA 19090. 267.818.2220 | www.centralbh.org | Adult therapy, psychiatric treatment, case management services. | |
| 1201 DeKalb St, Norristown, PA 19401. 610.279.9270. | www.centralbh.org | Child, adolescent and adult outpatient, couples and family psychotherapy, psychiatric treatment, dialectical behavioral therapy program, group therapy, drug and alcohol treatment. | |
| 1217 DeKalb St, Norristown, PA 19401. 610.270.0625. | www.centralbh.org | Family based programs, Behavioral Health Rehab Services, extended assessment. | |
| 1109 DeKalb St, Norristown, PA 19401. 610.272.3042 | www.centralbh.org | Children and Young Adult services. Case management, transition to independence program, family/community supports, crisis intervention, Spanish-speaking Case Management Services. | |
| First Presbyterian Church, DeKalb and Airy Streets, Norristown, PA 19401. 610.272.4110. | www.centralbh.org | Preschool early intervention program and partial hospital program for children ages 3 to 6 | |
| Creative Health Services, Inc. | 929 Willow Street, Pottstown, PA 19464. 610.326.7734 | www.centralbh.org | Children's Outpatient Program of Empowerment; Day, After School and Summer programs. |
| 11 Robinson street, Pottstown, PA 19464. 484.941.0500 | www.centralbh.org | Mental Health Outpatient Services. Intensive Outpatient Program. Drug and Alcohol Services, Montgomery County Case Management, Police Liason Project and S.A.F.E Programs. | |
| 360 King St, Pottstown, PA 19464. 610.326.8712. | www.creativehs.org | Community Residential Rehabilitation Program. | |
| 81 S Keim St, Pottstown, PA 19464. 610.970.9767 | www.creativehs.org | Intensive Supportive Living Facility. | |
| Eagleville Hospital | 100 Eagleville Rd, Eagleville, PA 19403. 610.539.6000. | www.eaglevillehospital.org | SA and dual diagnosis inpatient and residential rehabilitation. |
| Family House | 901 DeKalb St, Norristown, PA 19401. 610.278.0700. | www.rhd.org/Program.aspx?pid=49 | SA Residential rehab for women with children. |
| Family Services of Montgomery County | 3125 Ridge Pike, Eagleville, PA 19403. 610.630.2111. | www.fsmontco.org/ | Provides preventive intervention and essential support during times of need in order to improve the quality of life of clients. |
| 1715 Sumneytown Pike, Kulpsville, PA 19443. 215.368.0985. | www.fsmontco.org/ | Provides preventive intervention and essential support during times of need in order to improve the quality of life of clients. | |
| 1976 East High Street, Pottstown 19464. | www.fsmontco.org/ | Provides preventive intervention and essential support during times of need in order to improve the quality of life of clients. | |
| Fellowship Health Services | 1 Mennonite Church Rd, Spring City, PA 19475 Phone: (610) 948-6490 | Creative Health Services is a place where people THRIVE with CONNECTION to services under one roof. We provide SUPPORT for individuals and families on their journey to WHOLENESS and RECOVERY, making us your destination of choice for behavioral healthcare in Montgomery County since 1957. | |
| Friends Connection Peer Support Services | 700 E Main St, Norristown, PA 19401. 610.292.9922. | Mobile psychological rehabilitation program for people with dual diagnoses. | |
| Growth Opportunity Center | 822 Montgomery Ave, Suite 206, Narberth, PA 19072. 215.947.8654 | www.gocenter.net | Outpatient services for children and adolescents including psychoeducational testing, tutoring, and speech therapy. |
| Hedwig House | 1920 Old York Rd, Abington, PA 19001. 215.659.2453 | www.hedwighouse.org | Help with housing, employment, clubhouse, day treatment. |
| 1717 Swede Rd, Suite 114, Blue Bell, PA 19422. | www.hedwighouse.org | Help with housing, employment, clubhouse, day treatment. | |
| 2506 N Broad St, Suite 200, Colmar, PA 18915. 484.802.0919 | www.hedwighouse.org | Help with housing, employment, clubhouse, day treatment. | |
| 109 Jenkins Ave, Lansdale, PA 19446. 215.362.2887 | www.hedwighouse.org | Help with housing, employment, clubhouse, day treatment. | |
| Horsham Clinic | 722 Butler Pike, Ambler, PA 19002. 215.643.7800. | www.horshamclinic.com | Child, adolescent and adult MH and/or SA residential rehabilitation, IOP and partial. |
| The Lincoln Center | Valley Forge Corporate Center, 820 Adams Ave, Audubon PA 19403. 610.277.3715 | www.thelincolncenter.com | provides SA prevention and intervention in school settings, drug and alcohol counseling, after care program, and DUI counseling. |
| Livengrin Foundation | 550 Pinetown Rd, Suite 150, Fort Washington, PA 19034. 800.245.4746 | www.livengrin.org | SA services- residential, partial, IOP, outpatient, dual diagnosis track. |
| 355-A Lancaster Ave, Haverford, PA 19041. 610.642.4604 | www.livengrin.org | SA services- residential, partial, IOP, outpatient, dual diagnosis track. | |
| Lower Merion Counseling Services | 850 W Lancaster Ave, 2nd Fl, Bryn Mawr, PA 19010. 610.520.1510 | www.rhd.org/lmcs | Outpatient services. |
| Montgomery County Emergency Services | 50 Beech Dr, Norristown, PA 19401. 844.455.7455 | www.mces.org | 24/7 crisis hotline, walk-in service, emergency psychiatric evaluation, inpatient, crisis residential program, ourpatient, criminal justic and forensic services, community outreach and intensive case management. All involuntary commitments in Montgomery County are admitted to MCES. |
| Montgomery Hospital Medical Center | 1301 Powell St, Norristown, PA 19410. 610.270.2000 | www.einstein.edu/locations /montgomery-hospital- | MH inpatient services and ''transitions'' partial hospitalization program for adults. |
| Norristown State Hospital | 1001 Sterigere St, Norristown, PA 19401. 610.313.1000 | www.dhs.pa.gov/ citizens/statehospit als/norristownstatehospital/#.VseR4pX2aP8 | Extended psychiatric inpatient care. |
| Northwestern Human Services Corporate Office | 620 E Germantown Pike, Lafayette Hill, PA 19444 | www.nhsonline.org | Corporate Administration Office |
| Northwestern Human Services | 400 N Broad St, Lansdale PA 19446. 215.368.2022. | www.nhsonline.org | Outpatient MH/SA for adults and children. |
| Northwestern Human Services | 200 N. Chestnut St, Lansdale, PA 19446. 215.362.7955 | www.nhsonline.org | Behavioral Health for adults |
| Northwestern Human Services | 2506 N Broad St, Suite 201, Colmar, PA 18915. 215.716.9001 | www.nhsonline.org | Behavioral Health for Children |
| Penn Foundation | 807 Lawn Ave, Sellersville, PA 18960. 215.257.6551. | www.pennfoundation.org | Outpatient mental health, partial hospital, supported housing, substance abuse services. |
| Pennsylvania Institute for Community Living- Grove House | 230 Fitzwatertown Rd, Willow Grove, PA 19090. 215.706.4330 | Modified therapeutic community for 15 adults with dual diagnoses. | |
| Programs in Counseling | 20 W Main St, Norristown, PA 19401. 610.279.4262 | MH/SA outpatient services | |
| Psychosis Evaluation & Recovery Center (PERC) | Hospital of the University of Pennsylvania 3400 Spruce Street 10th Floor, Gates Pavilion Philadelphia, PA 19104-4283 | https://www.med.upenn.edu/bbl/penn-perc.html | Offers consultations on diagnosis, treatment, support and skill development for adolescents and young adults (ages 16-30 years) who exhibit warning signs of emerging psychosis or early psychosis, and their families. |
| Ranch House | 50 Beech Dr, Norristown, PA 19401. 610.279.6100 | www.mces.org/pages /crisires_main.php | Short-term (5 day) step down from inpatient care. Must be referred through MCES. |
| Renaissance Community | 1033 County Line Road, Bryn Mawr, PA 19010. 830 W Lancaster Ave, Bryn Mawr, PA 19010. 610.526.9572. | www.rhd.org/Progra m.aspx?pid=129 | Drug and Alcohol Rehab. |
| Rogers Behavioral Health | 1 Winding Drive, Suite 106 Philadelphia, PA 19131 844-843-3992 | https://rogersbh.org/locations/philadelphia | Offers partial hospitalization and outpatient care to children, teens and adults with OCD, anxiety, depression, bipolar disorder and other mood disorders. |
| Salisbury Behavioral Health, Inc | 300 Welsh Rd, Bldg 4 Ste 100, Horsham, PA 19044. 215.884.5566 | www.salisb.com | Case management, support services, communityh residential rehabilitation, drop in center, long term residences, psychiatric rehabilitation services. |
| Silver Springs | 512 W Township Line Rd, Plymouth Meeting, PA 19462. 610.825.4440. | www.silver-springs.org | MH residential for children 6-14. |
| Suburban Community Hospital | 2701 DeKalb Pike, Norristown, PA 19401. 610.278.2000 | www.suburbanhosp.org | Senior Behavioral Health Unit |
| The Village | 452 S Roberts Rd, Rosemont, PA 19010. 610.525.5400 | www.village1877.org/ | MH residential rehab and outpatient services for adolescents and children. |
| Valley Forge medical Center | 1033 W Germantown Pike, Norristown, PA 19403. 610.539.8500 | www.vfmc.net | SA and dual diagnosis inpatient and residential rehabilitation. |
| Wordsworth Academy | 2101 Pennsylvania Avenue, Fort Washington, PA 19034. 800.769.0088 | www.wordsworth.org | School for students who experience behavior, emotional and academic challenges in their current school. |
Co-Occurring Disorder/Dual Diagnosis Treatment Facilities
| Organization | Address and Phone | Website | Comments |
|---|---|---|---|
| Behavioral Health Special Initiative | 801 Market St, 7th Floor, Philadelphia, PA 19107. Ph: 215-546-1200 | www.bhsi-dbhids .org/index.php | BHSI provides assessments, referrals and funding support for persons who are uninsured or underinsured with substance abuse problems, including those with mental illness. BHSI works with the Department of Behavioral Health and Intellectual Disability Services. A network of care directory can be found here: http://www.philadelphia.pa.net workofcare.org/mh/index.aspx |
| Eagleville Hopsital | 100 Eagleville Rd, Eagleville, PA 19403. Ph: 1800-255-2019. | www.eagleville.org | Eagleville offers a variety of hospital and non-hospital programs for men and women in need of treatment for substance use disorders, co-occurring disorders, and other behavioral health problems. Eagleville offers non-hospital co-occurring disorder treatment as well as an Acute Co-occurring Disorder Unit. |
| Gaudenzia | 106 West Main Street, Norristown, PA 19401. Ph: 610-239-9600. | www.gaudenzia.org | A multi service non-profit community addiction services provider, with multiple locations throughout Philadelphia and the state. Residential detox, long term rehabs for men, women, women with children, pregnant women, HIV symptomatic and dual diagnosis patients. |
| Mirmont Treatment Center | 100 Yearsley Mill Rd, Lima, PA 19063. Ph: 1800-846-4656. | www.mainlinehealth.com /mirmont | Mirmont offers full continuum of inpatient and outpatient programs and services for adults including detoxification, inpatient rehabilitation, intensive outpatient and outpatient programs as well as an inpatient dual diagnosis program. |
Co-Occurring Disorder/Dual Diagnosis Support Groups
| Organization | Phone and Website | Comments |
|---|---|---|
| Depression and Bipolar Support Alliance | Ph: 800-826-3632 www.dbsalliance.org | DBSA provides information and bipolar disorder, online tools, and support groups across the USA. Visit www.dbsalliance.org/site/PageServer?pagename=education_brochures_dual_diagnosis for dual diagnosis information. |
| Double Trouble in Recovery | www.bhevolution.org/public/ doubletroubleinrecovery.page | Double Trouble in Recovery is a 12 step fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problems and help others recover from their particular addiction(s) and mental disorder(s). |
| Dual Recovery Anonymous | Ph: 877-883-2332 www.draaonline.org | Dual Recovery Anonymous is an independent, nonprofessional, Twelve Step, self-help membership organization for people with a dual diagnosis. Click here for a list of Pennsylvania meetings: www.draonline.org/meetings_dra/usa/pennsylvania.html |
| Faces and Voices of Recovery | Ph: 202-737-0690 www.facesandvoicesofrec overy.org | Faces and Voices of Recovery is an organization that mobilizes persons in recovery, their family, friends and allies in to recovery community organizations and networks. For information on co-occurring disorders visit www.facesandvoicesofrecovery.org/guide/support/resources/co-occuring_health.html |
| Be A Part of the Conversation | Ph: 267-629-2214 https://conversation.zone/ | Be a Part of the Conversation creates effective, culture-changing programs that are designed to significantly increase awareness of the effects of alcohol and other drug use. |
Helplines
Helplines can provide information, referrals and support.| Program/Organization | Phone | Website | Comments |
|---|---|---|---|
| CONTACT help line | 610.649.5250 | www.fsabc.org/program/contact-helpline/ | Crisis intervention, listening, information and referrals. 8am-8pm. |
| Grief Recovery Helpline | 800.445.4808 | Will answer questions about loss and recovery, especially death related issues. | |
| NAMI Chester County | 484.947.5643 | www.namichestercounty.org | Can help with local referrals |
| NAMI Delaware County | 610.623.0071 | Can help with local referrals | |
| NAMI, PA Main Line | 267.251.6240 | www.namipamainline.org | Can help with local referrals |
| NAMI Montgomery County | 215.361.7784 | www.nami-montcopa.org | Can help with local referrals |
| Suicide Loss | 800.646.7322 | www.friendsforsurvival.org | Staffed by volunteers who are family members or friends of someone who has committed suicide. |
Complaints
See below for a listing of organizations that deal with complaints related to behavioral health services and providers.| Resource/Organization | Address/Phone | Website | Comments |
|---|---|---|---|
| Disability Rights Pennsylvania | The Philadelphia Building, 1315 Walnut St, Philadelphia, PA 19107. 215.238.8070 | www.disabilityrights.org | Statewide, non-profit corporation designated as the federally mandated organization to advance and protect the civil rights of adults and children with disabilities. |
| Office of Mental Health and Substance Abuse Services | Health and Welfare Building, Room 502. P.O Box 2675, Harrisburg, PA 17105. 717.705.9709 | www.disabilityrights.org | State mental health agency. Contact them for information about admission, care or treatment in public or private psychiatric facilities. |
| Pennsylvania Health Law Project | Corn Exchange Building, Suite 400, 123 Chestnut St, Philadelphia, PA 19106. 215.625.3990 | www.phlp.org | Free help to people when Medicaid or Medicare services are not working for them. |
| Office for Dispute Resolution | 6340 Flank Dr, Harrisburg, PA 17112. 800.222.3353 | www.odr-pa.org/ | Coordinates and manages PA's special education mediation and due process system. |
| Pennsylvania Special Education ConsultLine | 800.879.2301 | www.odr-pa.org/ | The ConsultLine is designed to assist parents and advocates of children with disabilities. If you have questions or concerns about your child's program or the laws relating to the provision of services in your child's IEP then the ConsultLine may be able to help. |
| Philadelphia Regional Office Center for Medicare and Medicaid Service | 150 S. Independence Mall West, Philadelphia, PA 19106 | www.cms.gov/About-CMS/Agency-Information/RegionalOffices/Down loads/PhiladelphiaRegionalOffice.pdf | Regional CMS office that will investigate some complaints about treatment in facilities that receive Medicare and Medicaid funding. |
| Consumer Satisfaction Team | 520 N. Christopher Columbus Boulevard. #7, Philadelphia, PA 19123 | www.thecst.org | Non-profit organization authorized by the Office of Mental Health, Office of Addiction Services and Community Behavioral Health to ascertain satisfaction with Philadelphia behavioral health services to adults, adolescents and children. |
Last updated in January, 2020.